Обо мне

Nationality:Greek
Languages: Greek (native), English (very good), Russian (very little)

Work Experience

Μay 2003 – February 2011
Τeleprime SA, Technical Support (50 users, 6 servers)
a)Supervision of company’s ADSL connections
b) Supervision of company’s telephone center
c) Internal user support
d) Supervision of company’s LAN
e) Asterisk installations for internal communication of remote offices
f) Hylafax Server installations for fax recieving in mail or network printing
g) Installations and administration of File Server, Backup Server in Linux (ubuntu server), Firewall (monowall), Mail Server (deepOfix)

Prime Call Center (same group), Τechnical Support (25 users,2 servers)
a) Responsible for company’s equipment
b) Supervision of company’s LAN
c) Supervision and administration of Strata Dial (outbound predictive dialing program)
d) Support in Windows 98, 2000, NT, XP, Microsoft Office 97-2000-XP, Internet

June 2002 – April 2003
GBC (Greek Business Channel), Τechnical Support (50 users, 10 servers)
a) Support in Windows 98-2000-NT-XP, Microsoft Office 97-2000-XP, Internet
b) Support in Hardware and company’s LAN
c) Responsible for Videophone (equipment for video calls through ISDN lines)
d) Internal user support
e) TCP/IP Networking
f) Installations of Network Devices with Hp Jet Direct
g) Cooperation for updating channel’s Web Site

February 2001 – June 2002
CyberDyne SA, Technical Support
a) Support in Windows 98-2000-NT-XP, Microsoft Office 97-2000-XP, Internet
b) Delivering hardware equipment to clients with company’s car
c) Computer parts assembling
d) Users telephone support
e) Consulting services for hardware and network
f) Installations of Racks and other and other TCP/IP networking equipment (cabling, switches, servers, remote connections to servers with Pc Anywhere)
g) On site users support
h) Windows NT backoffice administration

September 1999 – December 2000
Olympic Airways airport (outsourcing from Pansystems SA), Technical Support
a) Installation, administration, supervision of TCP/IP networks
b) Windows 98-2000-NT 4 installations
c) Systems installations in corporate foundations and of OA
d) Users telephone support
e) Computer parts assembling
f) Installation of specialized applications and systems of OA outside Athens
e) Technical support at the premises of OA at the Athens international airport «Eleytherios Benizelos»
f) Participation as a teacher in users educational seminars (Win 98, Office, Internet)

December 1998 – July 1999
Antama Shipping, Technical Support (10 users, 2 servers)
a) Design and installation of company’s LAN (cabling, switches, servers, workstations)
b) Network supervision and administration
c) Users internal support
d) Installation and administration of IIS for company’s Web Site
e) Web Site design and updating

Education
1994 -1996 (ΙΕΚ DELTA)
Multimedia applications developer


Additional Information

April 2014 - June 2014
Key Net Publications (Call Center)
Installation of Vicidial (Predictive Dialer) with 25 agents (Agent Pc's Operating System Xubuntu + Linphone), Mail Server (deepofix),Voip Phones (Linksys, Grandstream)

October 2011 – March 2012
Altronic Ltd.
Employee at signal receiving center

February 2010 – April 2012
Administrator for shared hosting server (Centos 5.5 – Kloxo Web Control Panel) – Linux administration for Simple Rack (USA). Solus VM - Open VZ, WHMCS

August 2004
Web site design and updating of WAESS Intertrade. http://www.waess.gr

July 2003 – September 2004
Employee at signal receiving center (Grawn Security)

8 June 2001 – 9 June 2001
Attended a 16 hour seminar entitled «Users support techniques» at Ledra Mariot Hotel which was successfully completed

9 Μay 2001 – 10 May 2001
Attended a seminar in Microsoft Hellas entitled «Pre-installing and Deploying Microsoft Windows 2000 Professional» which was successfully completed

28 November 1998 – 19 June 1998
Attended a 60 hour seminar at IEK DELTA entitled « Developing, designing and updating Internet’s Web Site» which was successfully completed.

24 November 1997 – 24 November 1998
Fulfillment of military services with specialty as a secretary and as in charge of the computing services – network at 1 staff office